Frequently Asked Questions
WHAT IF I MISS A CLASS?
We offfer unlimited makeups done within a two month period as long as you are a current member. If your membership is cancelled all makeups will be terminated.
DO ALL THE CLASSES REQUIRE PARENT PARTICIPATION?
All classes for children 3 and under must be accompanied by an adult. We have several classes for children 3 to 5 in, art and music that can be done with or without parents. Our Schools Skills preschool program is strictly done without parents.
NOW THAT I HAVE MY SECOND CHILD HOW CAN I COME WITH BOTH?
We have 2 solutions:
Family Classes in Play & Learn,Music and Art. These classes are meant for those families that need to bring both children to the same class.
Sibling solutions classes can be done with the older child in the Art or Music class by himself while mom is in the Play & Learn with the younger child all at the same time.
HOW DO I GO ABOUT STOPPING MY MEMBERSHIP?
At any point that you need to stop your membership, you must email us at least 10 days before your next billing day and we will stop it immediately. If you are canceling all makeups and discounts will be voided.
DO YOU HAVE ANY UNSTRUCTURED PLAY TIME?
Yes, we offer Open Gyms that are unstructured and have no teacher involvement. Open Gyms are FREE for currently enrolled members. Siblings of enrolled members may come for $5.00. Non Members $20.
THINGS TO KNOW
Socks are required by all adults.
Sick children are asked not to come to class and can makeup on another day when they are feeling better.
Stay within a hug of your child at all times.
Older siblings are not permitted on the play floor. They are invited to watch and wait in the lobby area.
It is important to us that your Gymboree Play and Music membership live up to all your expectations.Your Gymboree experience will be memories in the making for you and your child!.